Managing Your Parts

The Parts section of the portal gives you full visibility into every part registered under your account.

Part Statuses

| Status | Meaning | |--------|---------| | with_customer | At your location | | pickup_scheduled | Pickup confirmed — driver coming soon | | in_transit_to_center | Driver has collected, heading to service center | | at_service_center | Being sharpened or serviced | | in_transit_back | Serviced, on the way back to you | | delivered | Returned to your location | | retired | Taken out of service (worn beyond repair) |

Wear Levels

Each part's wear level is updated after every service. The scale:

• 🟢 Good (8–10) — Plenty of life left
• 🟡 Fair (5–7) — Serviceable, monitor closely
• 🟠 Worn (3–4) — Near end of service life, plan for replacement
• 🔴 Replace (1–2) — Beyond safe service, retire from use

When a part reaches Worn or Replace, you'll receive an alert email.

Downloading QR Codes

1. Go to Portal → Parts
2. Click the part row → Download QR
3. Print on a label sheet (Avery 5160 compatible) and apply to the part

For bulk QR download: click Download All QR Codes to get a PDF sheet of all parts.

Adding Parts Manually

1. Click + Add Part
2. Fill in:
   • Part Type — blade, scissor, saw, medical, industrial, etc.
   • Manufacturer / Model — (optional) for your records
   • Serial Number — (optional) if the manufacturer labels the part
   • Internal Label — your own name, e.g. "Line 3 Slicer"
3. Click Save — the part is registered and a QR sticker will be mailed to you

Retiring a Part

When a part is no longer in use:

1. Open the part record
2. Click Retire Part
3. The part status becomes retired and it's removed from future order selections

Retired parts remain in your history for audit purposes.